Self Study Courses

Frequently Asked Questions

Why did I not receive a link to my on-demand training?

Please check your spam/junk folder. If you are still not able to locate the course invite within 24hrs, please reach out to [email protected].

How do I access an on-demand course?

Login at https://www.ostglobalsolutions.com/login-register/.

  • Click on “Student Portal” and “My Dashboard”:

  • Scroll until you see the purchased course(s) and click on the course name:

  • Now click on each module to gain access to the applicable recording and materials:

How long do I have access to an on-demand course?

Access is granted for 90 days, additional time is available via purchase. If additional time is required, please reach out to [email protected].

What can I do if I am having issues making a purchase or other issues are occurring as a result of a purchase (e.g.: duplicate order, etc.)?
What do I do if I have not received an invite or training materials that correlate to a live training course?

Please check your spam/junk folder. If you are still not able to locate the course invite or materials within 24hrs, please reach out to [email protected].

What do I do if I am having technical issues accessing a live training session or with an on-demand course?

Please reach out to [email protected].

For all other inquiries please contact [email protected]
or
call (301) 384-3350.

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