The U.S. Army has issued a Request for Information (RFI) for its upcoming Information Technology Enterprise Solution – 4 Services (ITES-4S) contract, an Indefinite Delivery Indefinite Quantity (IDIQ) with a $12.1 billion ceiling. ITES-4S is the follow-on contract to the highly successful ITES-3S vehicle providing the Army with a full range of services and solutions supporting Army Enterprise infrastructure with IT services throughout CONUS and OCONUS locations, including warzones.

Help Shape the ITES-4S Solicitation

For IT companies, this is a valuable opportunity to help shape the structure and methods of the ITES-4S solicitation, ensuring that it aligns with industry needs and capabilities and showcases your strengths. Don’t miss out on the chance to contribute to the development of this significant $12.1 billion contract. All responses must be submitted by August 31.

How to Participate in the RFI

Registration: Prior to accessing the Market Research Survey, make sure that you have created an account and profile on the Army’s Computer Hardware, Enterprise Software and Solutions (CHESS) website. You can register on the IT e-mart here or at

Survey Access: Once you have successfully registered and logged in, you can access the survey here. You will need to enter the link in a new browser.

Follow the Updates on for additional information and to stay current on the latest updates, follow the updates on here. The listing for ITES-4S also includes Army points of contact for questions about the solicitation.

Expected Level of Effort for Deliverables (Based on ITES-3S):

ITES-4S is expected to be structured similarly to ITES-3S, specifically:

  • Open to Army, Department of Defense (DoD), and Federal agencies
  • Contracts will include firm fixed price, time and materials, and cost plus
  • NAICS Code: 541519: Other Computer Related Services (possible additional NAICS codes)
  • Scope similar to ITES-3S: Cybersecurity Services, IT Services, Business Process Reengineering, Enterprise Design, Integration, and Consolidation, Network/Systems Operation and Maintenance, Telecommunications/Systems Operation and Maintenance, IT Supply Chain Management, IT Education & Training

The Army — specifically Program Executive Office Enterprise Information Systems’ (PEO-EIS) Computer Hardware, Enterprise Software and Solutions (CHESS) — is considering several significant additions to the ITES vehicle, including:

  • Multiple NAICS codes
  • Two sets of suites (high-end vs. low-end)
  • 8(a) set-asides
  • More small-business goals
  • Requirement for vendors to provide additional details on their websites about current partners, subcontractors and the benefits of partnering with them

Based on the prior ITES-3S contract, interested bidders can expect a similar level of effort for the updated ITES-4S. The ITES-3S proposal included:

  • Volume I: Mission Support: 30 pages maximum (Mission Support Forms included)
  • Volume II: Past Performance: Up to three pages per reference (IAW L.9.2.1). No page limit for Adverse Performance Information, Letter of Consent, or PPQ
  • Volume III: Small Business Participation: No page limit
  • Volume IV: Price: No page limit
  • Volume V: Contractual Documents: No page limit

Of the 187 bids received for the ITES-3S contract vehicle, the Army awarded 135 contracts – 85 to small businesses and 50 to large businesses. The overall contract spend for ITES-3S was more than $741 million as of September 30, 2022, according to the Army. The period of performance for ITES-3S, awarded in 2018, is five years plus four one-year options, for a total of nine years of performance if the options are exercised.

How Can OST Global Solutions Help?

OST Global Solutions is a professional business development consulting firm. We have experience supporting large, strategic bids like ITES-4S. We can provide capture and proposal teams to develop a complete, winning ITES-4S proposal, or we can provide consultants on a case-by-case basis to fill gaps on your business development team. Our services related to the ITES-4S proposal consist of capture management, price to win, proposal management, proposal writing, graphics support, editing, desktop publishing, and cost volume development.

Contact us to discuss your ITES-4S bid, so we can discuss how to develop a winning proposal.

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