As we approach the potential recompete of the Veterans’ Affairs $5.4 Billion IT Services IDIQ,  Veterans Intake, Conversion, and Communication Services (VICCS), understanding the landscape shaped by the incumbents and the previous contract is crucial. With the expertise of OST Global Solutions, you can navigate this competitive terrain and position your proposal for success.

Don’t wait until it’s too late to get a competitive edge on this contract. Contact us today.

The VICCS Contract: A Recap

The Veterans Intake, Conversion, and Communication Services (VICCS) is an IT Services IDIQ contract for the Veterans Benefits Administration. The current contracts, held by players like Accenture, GDIT, Deloitte, GovernmentCIO, IBM, and Leidos, are nearing expiration in September 2024. With a total incumbent contract value of $5.4B, the stakes are high.

Why Start Preparing Now?

While a decision on the recompete is still pending, history and current expenditure (approximately $567.3M obligated to date) suggest a strong likelihood of continuation. Deltek anticipates a potential information release in July 2024, which means now is the time to build your team and do your competitive analysis.

  • Anticipated Timeline: Given the contract expiration in September 2024, and drawing from the previous timeline, we can expect critical movements by mid-2024. This leaves a narrow window for thorough preparation.
  • Competitive Landscape: Understanding the incumbents’ strategies and performance is key. Your proposal must not only match but exceed these benchmarks to stand out.
  • Complexity of Requirements: The VICCS contract demands intricate knowledge of the VA’s systems and operations. Early preparation allows for a deeper understanding and more tailored solutions.
  • Building Relationships: Engaging with key stakeholders, including the point of contact Stacia Faulhaber, can provide invaluable insights and position you favorably.
  • Market Research Phase: Active participation in RFIs and other market research activities on SAM.gov will be vital in shaping the contract’s trajectory.

OST Global Solutions: Your Strategic Partner

At OST Global Solutions, we understand the nuances of Government contracting. Our expertise in strategic capture management, market analysis, and proposal development makes us the ideal partner for your VICCS bid. We offer:

Solution Development Tailored to VA’s Evolving Needs: Drawing from the previous contract’s objectives and the incumbents’ performance, we’ll guide you in developing solutions that not only meet but exceed the VA’s expectations. We will analyze incumbent strategies to dissect their approach to see what worked and areas for innovation. Capture Management Consulting for U.S. Government Bids

Win Themes Development with a Competitive Edge: Given the incumbents’ performance, we can assist in refining your win themes to highlight your unique value proposition, ensuring they resonate with the VA’s current priorities and lessons learned from the past contract. Win Strategy Workshop for U.S. Government Bids

Expert Guidance: Look ahead to the critical elements of capture that often get overlooked: identifying the personnel needed to finish capture, starting the proposal off on the right foot, and developing a winning proposal. Finalize your proposal team and get working on these things. Our team’s expertise in IT solutions and federal contracting fills the gaps needed for developing a winning proposal. Proposal Management Consulting for U.S. Government Bids

In-Depth Competitive Analysis and PTW: With our comprehensive competitive analysis, including a Black Hat review and Price to Win (PTW) assessment, you can strategically position yourself against the incumbents, leveraging their strengths and capitalizing on any potential gaps. Competitive Analysis and Black Hat to Win for U.S. Government Bids | Labor Rate Analysis and Price to Win for U.S. Government Bids

OST Global Solutions is a professional business development consulting firm. We have extensive experience in winning large, strategic bids like VICCS. We can provide capture and proposal teams to develop a complete, winning proposal. Or we can provide consultants on a case-by-case basis to fill gaps on your business development team. Our services related to VICCS consist of team identification/negotiation, capture management, win strategy consulting, Black-Hat, and price-to-win (PTW) services, proposal management, pricing, color reviews, proposal writing, editing, and desktop publishing.

Don’t wait until the RFP is announced. The time to strategize and prepare is now.

Contact us to discuss your bids, so we can help you develop a winning proposal.

[email protected]

(301) 384-3350

Upcoming Bid & Proposal Academy Classes

  • Webinar: Army MAPS — How to Position for this $50B IDIQ

    OST Global Solutions Virtual Classroom MD, United States

    The Army’s $50B Marketplace for the Acquisition of Professional Services (MAPS) is moving fast. Following the January Industry Day, the Army confirmed: Final RFP Release: February 2, 2026 Proposal Deadline: […]

  • Webinar: Turning Customer Insights Into Win Strategy

    Contracts are still won the old-fashioned way: through human relationships and hard-earned customer intelligence during capture. The problem generally isn’t getting the intel — it’s what happens next. Too often, […]

  • Winning Government Cost Proposals Including AI Essentials

    OST Global Solutions Virtual Classroom MD, United States

    Developing a Winning Cost Volume course helps increase federal contract win probability by strengthening cost proposal development skills. Updated for 2026, this course incorporates AI-assisted tools to support pricing analysis, cost modeling, and documentation efficiency. The course covers Government contract evaluation, pricing fundamentals such as cost buildup and cost volume elements, price strategy, Basis of Estimate development, assumptions, Work Breakdown Structure creation, cost volume narratives, and strategies for winning lowest price technically acceptable proposals, while demonstrating how AI can be used responsibly to improve accuracy, consistency, and proposal readiness.

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