Know When to Talk to Government Customers

In the task of relationship building with the Government, you need to know that the Government actually wants industry to approach Government customers. FAR part 15.201, “Exchanges with industry before receipt of proposals,” states: “Exchanges of information among all interested parties, from the earliest identification of a requirement through receipt of proposals, are encouraged.”

The FAR then states that the purpose of exchanging information is to improve the understanding of Government requirements and industry capabilities, thereby allowing potential offerors to judge whether or how they can satisfy the Government’s requirements, and enhancing the Government’s ability to obtain quality supplies and services at reasonable prices. The FAR goes on to express the Government’s desire to further increase efficiency in proposal preparation, proposal evaluation, negotiation, and contract award. The same law encourages one-on-one meetings with potential offerors.

You will find that despite this law, the govies are often worried about breaking the procurement integrity rules—so you will have to learn when to talk to them, and when not to. Generally speaking, you can talk to the Government freely before they have developed an acquisition strategy (or the way they are going to run the competition) for a specific pursuit, and then the communications become increasingly limited and formal. Therefore, you want to start as early as possible before their doors shut.

Relationship between Strategy and Themes

All successful capture pursuits have to have a sound strategy, just like sports competitions or military campaigns. Win strategies help you run a pursuit in a way that separates you from the pack of your competitors. Essentially, you have to be able to articulate what will enable you to win. Your win strategy has to be written in a succinct set of statements, reviewed regularly to make sure it is still accurate, and adjusted as necessary.

Pros and Cons of Using Boilerplate in Proposals

Old recycled proposals or boilerplate in the form of well-prepared model sections from your proposal library seem like the right answer to speed up your proposal development process and save you precious B&P dollars. It is great to have a proposal library, and starting from scratch every time you craft a proposal response flies in the face of all arguments for efficiency. Used incorrectly, however, boilerplate and recycled text are dangerous.

Secrets of Persuasive Proposal Writing

Evaluating boring proposals is akin to biting into a cardboard cake. As a poor evaluator sinks their teeth into the unappetizing content, the effect is predictable and rather expected.

Highly readable text is paramount to getting a great score for your proposal. To be persuasive and appealing to the evaluator’s senses, your proposal text has to have compelling content and correct structure. It should use metaphors and stories to make it more engaging and vivid, and less flat and one-dimensional. It should also use appropriate language and be so simply written and accessible that even a high-school student could understand your offer.

Winning Proposals is a Team Sport

Winning proposals is a team effort. Even if you are a one-person shop, you have to find someone to check your work. It is easy to miss or misinterpret requirements because they are so numerous. Someone else also has to review and edit your writing because you are too close to it. Proposal reviews are a best practice, and you should have at least one, no matter how quick is the turn-around.

When you respond to large proposals, you will need to involve numerous parties to shape your proposal into a winner. Your and your teammates’ Subject Matter Experts have to participate and lend their technical know-how and ingenuity to find innovative solutions to customer’s problems.

The Scoop on GSA Schedules

GSA schedules, also referred to as the Federal Supply Schedules (FSS) or Multiple Award Schedules (MAS), are lists of prequalified suppliers in their respective areas of discipline, who will have submitted their price lists and other qualifying information to the Government in the form of a GSA proposal. GSA vets companies to provide to the rest of the Government a wholesale supply source for millions of products, services, and solutions. According to BGov analysts, as of 2011, roughly 7 percent of all Government contracting is done through GSA schedules.

GSA includes a Federal Acquisition Service (FAS) and the Public Buildings Service (PBS). Basically, any company in good standing, registered as a Government contractor, can apply to obtain a GSA schedule.

You need to know as a business developer that it is not always advisable to get a GSA schedule, nor is it required to sell to the Government, contrary to what many unscrupulous businesses around Government contracting might tell you.